FAQ’s

Q?

What does a flooring inspector do?

A.

My job is to investigate floor problems, analyze all the factors that went into creating the problem, compare the results with established industry standards and/or manufacturing specifications and make a determination as to what caused the problem and who is responsible.

Q?

What don’t you do?

A.

I do not arbitrate between the parties involved. My job is to provide accurate information so the all the parties can make informed decisions regarding how to resolve the issue.

Q?

What areas do you cover?

A.

Though I have done inspections all over the southeast, from Hilton Head, SC to Key West, FL to Gulfport, MS, I concentrate on Florida. I usually cover cities in the peninsula at least once a week, and the panhandle about once every 2-3 weeks. I do go to the Keys, as well as southern Georgia and Alabama, on request.

Q?

What does an inspection cost?

A.

I generally charge a flat fee for inspections. That way you know the full cost ahead of time and there are no surprises. This varies depending on several factors. These include:   A. Size of job to be inspected. B. Type of material to be inspected. C. Location of job. D. Will flooring need to be removed to inspect subfloor issues.

Q?

Do you do laboratory testing of materials?

A.

I work with several laboratories when testing is needed or indicated. The cost of a test varies substantially depending on the test. Prices vary from as little as $100 to several thousand dollars. Laboratory testing takes time as well, usually from 3-6 weeks.

Q?

Do you sell flooring?

A.

Though I used to be in retail, I do not sell flooring anymore.

Q?

Do you do repairs?

A.

I can do some minor carpet repairs when called for.

Q?

What if I have to go to court? Will your report hold up in court?

A.

I have been called on to be an expert witness many times over the years and have testified in court about eighteen times in carpet, wood, ceramic, marble, and laminate cases. I have testified in many counties in the state of Florida, including Duval, Leon, St Johns, Citrus, Hillsborough, Pasco, Palm Beach, Charlotte, Polk, as well as Coffee and Lowndes counties in Georgia. I have worked with attorneys on a consulting basis in Virginia and North Carolina. None of my testimony has been successfully challenged. In the State of Florida, a report by itself cannot be introduced as evidence. The creator of the report must be present so he can be cross-examined. If you want to use the report in a lawsuit, you will need to have me appear. The fee for expert witness testimony varies and will be discussed on a case-by-case basis.

Q?

Can I request an inspection and have you bill someone else?

A.

I do not do third party billing. Whoever requests the inspection, pays for the inspection and gets the report. It is appropriate for you to ask the responsible party to reimburse you for the cost of the inspection, since you would not have incurred this expense if not for their actions.

Q?

Don’t you always write the report in favor of who’s paying you?

A.

No. I always write the report in favor of the facts, the evidence, and established industry standards. I always get asked this question by people who don't like my conclusions. If they thought about it, they would realize that I would not last very long in this business if I did slant reports in favor of the requestor. I will often get notified 2-3 years after I did an inspection that the case is now going to trial. Often times, I may not remember the house or the problems. So I write all my reports as if I had to defend them on the witness stand, someday.

Q?

What types of installations have you inspected?

A.

I have done over 24,000 inspections over the years. In that time I have looked at so many that there are very few types of installations that I have not seen. Since 1990, I have looked at flooring in:

  1. All types of residences from single wide manufactured homes hidden away in the woods to a 27,000 square foot mansion (I had to inspect the wood flooring in the two-lane bowling alley). I have inspected multi-million dollar luxury condominiums to simple townhouses.
  2. All types, from simple mom and pop operations to large multi-location retail chain stores. Department stores, clothing stores, lingerie stores, watch outlet stores, outdoors and sporting goods stores.   I have looked at common areas in entire shopping malls on occasion.
  3. All types, from small hole in the wall barbecue places to large chain restaurants, from small coffeehouse so to Brazilian steakhouses, as well as many bars and lounges.
  4. All types from resorts to flophouses and all areas from lobbies, hallways both interior and exterior, guest rooms, banquet rooms, and offices.
  5. All types of hospitals including all areas from lobbies, to hallways, patient rooms, exam rooms, operating rooms, laboratories, psychiatric wards, offices and conference rooms. All types of clinics and doctor offices from dentists to public clinics, women's health care, general practitioners, etc. all types of assisted living facilities from simple retirement homes to hospices and everything in between.
  6. Commercial office.   Individual offices to several floors of a skyscraper.
  7. I have looked at several gymnasiums and workout facilities as well as strength training facility for an NFL team, several miniature golf courses, a baseball diamond, several bocce courts, swimming pools, three bowling alleys ( not including the one in the house mentioned above), a roller skating rink.
  8. I have inspected flooring in two RV's, several yachts, one private jet, one airport… but no trains as of yet.
  9. A battered women's shelter, carpet installed on walls in an office, exterior wood decks, exterior pavers, Disneyworld (3 times), military bases.
  10. One tree house… It's a long story.