Curriculum Vitae


aboutI owned and operated a successful ServiceMaster franchise. ServiceMaster is the oldest cleaning franchise.

They pioneered and developed techniques, chemicals and equipment for cleaning carpet, wood floors, linoleum and vinyl floors, marble, stone and ceramic floors, and upholstery. I am thoroughly familiar with all carpet and hard surface cleaning techniques, equipment, and chemicals. I cleaned both residential and commercial carpeting. I have cleaned and refinished wood floors, vinyl floors, marble and stone floors. I maintain my expertise through attendance at Symposia, conferences, and seminars as well as trade journals and interaction with people in the industry.

Over the years, I have personally installed thousands of yards of carpet and vinyl and still do repairs. I have installed and refinished wood floors, and have installed ceramic tile. I have supervised and trained installers. I keep and update installation guidelines from the Carpet & Rug Institute, Tile Council of American, National Wood Flooring Association, and major manufacturers of carpet, vinyl, ceramic tile, porcelain tile, laminate and wood floors.

I have sold floor covering both commercial and residential for seven years and managed a 2 million-dollar floor-covering store. In that time, I have trained and managed both sales people and installers.

I have appeared as an expert witness in litigation in my areas of expertise.

I engage in hundreds of inspections annually. They range in size from small residential bathrooms to multi-building condominium complexes. They are done at the request of manufacturers, distributors, retailers, installation companies, homeowners, facility managers, attorneys, and building contractors.

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The Floor Covering Institute of Technical Services (F.C.I.T.S.)
is one of only two schools that trains and certifies inspectors in all aspects of floorcovering. After successfully completing an inspection course, an inspector must be recertified every two years to maintain his certification. I have maintained my certifications as well as my membership in Certified Claims Inspectors Association. In addition I have continually attended installation, sales, and inspection training seminars given by Armstrong, Congoleum, Bona-Kemi, Bruce, Hartco, Mannington, Carpet One, Shaw, Mohawk, F.C.I.T.S., and Formica.
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In other news

Are you an installer or flooring dealer looking for ways to avoid problems? Check out my blog.
Curious as to what types of issues other people are having with their floors?  Check out my blog.
If you need tips on how to deal with customers, builders, etc, check out my blog.
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